Mechanism to Lodge on line Complaints

For on-line lodging of grievances in general by members of public, Department of Administrative Reforms & Public Grievances has set up a web-based portal called Centralised Public Grievances Redress and Monitoring System (CPGRAMS), enabling citizens for lodging grievances from any geographical location and also viewing the status of redressal of the grievances. The Public Grievances portal can be accessed at http://pgportal.gov.in